What is Formal and Informal Communication
Formal: Activities done in accordance with rules of convention or procedures.
Communication: Sending and receiving information, ideas or feelings from one person to another.
Formal Communication
FORMAL COMMUNICATION |
In formal Communication, messages or information interchange through following set rules of conventions in a hierarchical basis from one place to another.
Formal Communication refers to flow of information without hindrance in a systematic way. Most of the Organizations follow formal communication lines to run their businesses smoothly. In this, messages which are transmitted from upwards to downward (leaders of various departments and senior staff in the organization) are fully controlled and employees are pressured to follow the rules of formal communication in their working hours.
Informal Communication
No one can survive in this huge world without communication, although communication plays a very important role in every human being's life.
And when we discuss informal communication there are no methods, no rules, no proper structure, no policy to communicate with people.
INFORMAL COMMUNICATION |
Through informal communication, information is passed on quickly from one person to another like a grapevine grows. It is a natural form of communication as every person can interact with each other freely and can discuss their diverse range of topics, and can share their feelings and emotions as well.
In Informal communication, a person can share information by speaking to a person about the weather and environment, writing an email about a holiday, sending a birthday card and invitation card, talking to someone at the shopping mall or any other places, all these activities done through informal communication.
NOTE: The above used picture is not my individual or personal property. This image is basically used for illustration purpose.
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