Communication: Meaning, Definitions and Objectives
Meaning of Communication:
The act of sharing and transferring messages and or information, ideas, feelings or emotions between one person to another is termed as Communication.
And for a meaningful and a valid communication there must be two way communication as well as there must be a sender and a recipient (one will share and communicate messages or information and the other will respond).
But the most important thing which will be conveyed between sender and recipient is the message. Although, for meaningful communication there must be a message or information for transmission.
Definition of Communication:
Newman and summer defined communication as “an exchange of facts, ideas, opinions or emotions by two or more persons.”
According to Keith Davis, "Communication is the process of passing the information and understanding from one person to another."
Communication in Terms of Business or Organization
Communication facilitates an organization to convey messages or information to prevent ambiguity relating to organizations activities in the mind of employees and or various departments by using communication channels and media in an efficient way.
For managerial effectiveness and for a decision making process, A prospective manager has to exchange or convey messages among various departments and employees for a smooth flow of information and a clear understanding of the target of the organization.
All these activities take place if there is effective communication and effective listening among various departments and subordinates in the organization.
Objectives of Communication
Every communication has a specific objective, without any purpose or objective no activity takes place. Hence, the following points of objective of communication are as follows:
1) Improvement in Performance of Employees:
The objective of communication is to improve the performance of employees by providing clear and effective communication which is generally concerned with certain occasions and or any task conveyed with employees to motivate and encourage for more involvement and better efficiency in performance.
2) Learn Management Skills:
Through communication managers and supervisors learn managerial skills to govern management activities in an efficient way by perceiving experience from others such as ideas, opinion, advice, information, orders and instructions.
3) Coordination and Cooperation:
A prospective manager has to establish coordination and cooperation among the employees in the organization towards the accomplishment and achievement of the organization's target. He should create a harmonious environment and cordial relationship among employees that will enable a sense of belongingness in the organization.
4) Maintenance of Human Relations:
Maintenance of a good and sound human relation is a vital aspect which is to be maintained in the organization between managers and employees by exchanging their opinions, thoughts, perception, and emotions. One will be able to share their feelings or emotions, and ideas without any hesitation with other people in the organization.
This will lead and promote a good human relation within the organization and also maintain its relation in the society.
5) Acceptance of change in the employees:
Management has to prepare and ready their employees to accept the uncertain changes in the policies and procedures.
With the medium of communication a manager communicates organizations overall changes and work styles to overcome future threats, this will be done by positive response of employees.
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FORMAL AND INFORMAL COMMUNICATION
ADVANTAGES AND DISADVANTAGES OF FORMAL COMMUNICATION
Reviewed by CreateManagement
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November 22, 2021
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